A career at Community Health Centers offers a unique opportunity
to join a team that makes a real impact in our community every day, by
improving individuals' health while enhancing their quality of life.
Top Reasons to work at Community Health Centers
- A great benefits
package that includes healthcare coverage, retirement plans, vacation,
sick leave, and more.
compensation with advancement opportunities and tuition / training
- Awarded “Best and
Brightest Companies to Work for in the Nation” in 2018.
- Awarded “Top 100
Workplaces for Growing Families” by Orlando Sentinel.
- Modernized and
attractive health centers, that patients love.
Responsible for preparing patients for interaction with provider,
assists with coordination of quality patient care, lab work, administering
medications and immunizations, and performing routine clinical duties as
directed by the provider.
Primary Responsibilities and Specific Duties:
- Participates in
patient care coordination, pre-visit planning, huddles, one-on-one
communication, email, patient contact, and documentation of any services
accessed and/or health care related concerns/needs that have arisen since
- Participate in
team meetings to communicate and address patient care and operational
- May lead huddles
emphasizing a team based approach to care.
Routine clinical duties
- Answer the
telephone in a courteous and professional manner.
- Collect patient
history and gather information pertinent to visit; document all communication
to patients and clinicians.
monitoring of the care team's schedule, provider schedules, and patient
- Reviews charts for
documentation, billing, and/or grammatical errors.
immunizations and medication as ordered while utilizing the rights of safe
- Communicate with
clinician frequently regarding patient care.
- Fax orders or
prescriptions to hospitals, pharmacies, or other vendors.
- Assist patient and
clinician in exam areas.
treatments/procedures as directed.
- Assist clinicians
with Administrative paperwork.
- Schedule patient
appointments as needed.
- Label and process
- May draw blood
- Communicates to
assigned supervisor/provider or leads all cases needing a higher level of
intervention in a timely fashion.
- Assist with
various procedures (such as EKG, wound care, VFC, and all other
procedures) and participates in chaperoning as indicated.
- Perform various
test (glucose, hemoglobin, strep, and all other test required and
- Will perform in a professional
manner at all times, by maintaining strong interpersonal, listening, and
communication skills to exceed customer service expectations.
Other duties may
- Monitor quality
controls logs within your department.
- Track and monitors
immunizations and injections; prepare monthly reports, such as VFC and
- Maintain supply
inventories and medical stock in exam rooms and nursing station; keep
secured; check expiration dates; order supplies as needed.
- May assist with
Managed Care lists.
- Monitor that
instruments are properly cleaned, sterilized and stored for procedures.
- Attends all
training, in-service, and department meetings as indicated.
responds, and utilizes working relationships with and knowledge of
referral sources, community resources, and collaboratively works with
- Participates in
the orientation of clinical support staff as requested.
- Team members in
this role will need to be familiar with navigating daily tasks and
workflow within an electronic health record which includes creating and
updating electronic documentation using electronic tools and applications
on portable computing devices, results review, order entry and clinical
- Individuals will
assist in organizing the work of a provider to take full advantage of the
features of health IT in pursuit of meaningful use. This includes
communicating health/medical information using standard definitions,
vocabularies, terminologies and/or relevant data sets as used in the
organization's health information systems.
- May be expected to
cross train and function within all medical disciplines (such as Family,
Pediatrics, and OB/GYN).
- May be required to
travel to other CHC locations.
- Perform other
duties as assigned.
- High School or
vocational diploma or equivalent.
- Completion of
Medical Assistant course with valid Medical Assistant diploma, or documented
proof of on the job training in a doctor's office will also be considered.
- At least one year
experience in all aspects of medical assistant functions preferred.
- Ability to demonstrate
organizational skills and attention to detail, and possess a good working
knowledge of electronic medical records.
- Current/valid BLS
certification, or must be obtained within the first 30 days of employment.
- Current Medical Assistant
Certification, or must be obtained within the first 1 year of employment.
- Ability to deal
with patients effectively in upsetting situations; able to function
professionally in emergency situations.
- Bilingual skills
- Able to work
flexible hours and sites as needed.
- Able to work
evenings and weekends.