Center Aide - Leesburg

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers

  • No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
  • A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
  • Competitive compensation with advancement opportunities and tuition / training reimbursement.
  • Awarded "Best and Brightest Companies to Work for in the Nation" in 2018, 2019, 2020, 2021 and 2022.
  • Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
  • Modernized and attractive health centers, that patients love.

Job Summary:

The Center Aide is responsible for providing first class customer service and support to the Providers and Clinical support staff to assist with patient flow. The Center Aide provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.

Primary Responsibilities and Specific Duties:

  • Monitor clinical exam rooms for broken equipment and/or other facility issues.
  • Disinfect exam rooms and medical equipment.
  • Performs troubleshooting on non-or malfunctioning equipment.
  • Monitors supply and exam rooms for expires items.
  • Escorts patients through-out the center as needed.
  • Empty biomedical waste cans, transports trash and hazardous waste to appropriate disposal area.
  • Run errands as needed, such as picking up prescriptions, and delivering specimens.
  • Assist with ordering supplies and inventory maintenance.
  • Stock exam rooms.
  • Puts medical supplies away.
  • Assemble education packets, contraceptive packets, and downtime packets.
  • Follows all infection control practices including hand washing techniques, standard precautions and isolation precautions.
  • Assist with collection of patient satisfaction surveys.
  • Perform or assist with audits such as environmental safety, AAAHC, etc.
  • Perform other duties as assigned.

Qualifications:

Education:

  • High school diploma or equivalent is required.

Experience:

  • 3-6 months recent experience in a medical office setting preferred.

Certification/Licensure:

  • Current/valid BLS certification, or must be obtained within the first 30 days of employment.

Special skills:

  • Skill in creating an atmosphere conducive to customer friendly relations by providing memorable, courteous, friendly and prompt customer service.
  • Bilingual (English/Spanish) communications skills helpful.
  • Ability to show courtesy and respect to all customers.
  • Ability to be a team player.
  • Ability to effectively handle multiple tasks in a fast paced environment.
  • Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues.

Other requirements:

  • Able to work flexible hours as needed.