Cybersecurity Operations Analyst

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers

  • No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
  • A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
  • Competitive compensation with advancement opportunities and tuition / training reimbursement.
  • Awarded "Best and Brightest Companies to Work for in the Nation" for 5 consecutive years.
  • Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
  • Modernized and attractive health centers, that patients love.

Job Summary:

The Cybersecurity Operations Analyst is responsible for supporting CHC's cybersecurity operations through monitoring, detection, analysis, and response to security threats. This role supports risk management, vendor security reviews, compliance initiatives, and cybersecurity awareness efforts under the direction of the Manager, Infrastructure & Cybersecurity Operations.

Primary Responsibilities:

Security Monitoring & Threat Detection

  • Monitors SIEM, endpoint security, and other platforms for alerts and anomalies
  • Performs alert triage, investigation, and escalation
  • Assists in threat hunting and detection tuning
  • Supports optimization of detection rules

Incident Response & Operational Support

  • Participates in incident response including containment and recovery
  • Documents incidents and actions taken
  • Assists in root cause analysis
  • Escalates high-risk incidents to Manager

Vulnerability & Risk Management

  • Performs vulnerability analysis and tracks remediation
  • Assists in maintaining risk register
  • Identifies risks and control gaps
  • Supports mitigation planning

Vendor & Third-Party Security Support

  • Assists with vendor security reviews and SOC 2 analysis
  • Collects and reviews vendor documentation
  • Tracks vendor risks and remediation
  • Escalates high-risk vendor concerns

Security Tools & Technical Operations

  • Supports SIEM, EDR/XDR, DLP, and vulnerability tools
  • Assists in implementing security controls
  • Ensures logging and monitoring effectiveness

Compliance, Audit & Documentation Support

  • Supports audits by gathering evidence
  • Assists with HIPAA, HITECH, NIST alignment
  • Maintains documentation

Security Awareness & Training

  • Supports cybersecurity awareness and training program
  • Assists with phishing campaigns and reporting
  • Develops training materials and communications
  • Tracks training completion and follow-ups
  • Supports HIPAA and regulatory training requirements

Qualifications:

Education:

  • Bachelor's degree in information technology, Cybersecurity, or related field preferred; equivalent combination of education, certifications, and relevant experience will be considered

Experience:

  • Minimum 3?5 years of experience in cybersecurity, information technology, or related field
  • Experience supporting one or more of the following:
    • Security monitoring (SIEM, EDR/XDR)
    • Incident response
    • Vulnerability management
    • Network or systems administration
  • Experience in healthcare or regulated environments preferred

Certifications:

  • Security or equivalent certification preferred
  • Other relevant certifications (e.g., CySA , SSCP, CCNA Security, or vendor-specific certifications) preferred
  • Certifications may substitute for formal education requirements

Team Member Acknowledgement:

This document does not create an employment contract, implied or otherwise, other than an at will relationship.

I have read and understand the contents of this job description.