A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers

• No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
• A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
• Competitive compensation with advancement opportunities and tuition / training reimbursement.
• Awarded "Best and Brightest Companies to Work for in the Nation" for 5 consecutive years.
• Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
• Modernized and attractive health centers, that patients love.

Job Summary:

Under the direction of the Pharmacist/MTM Manager and the Pharmacy Managers, the Pharmacy Technician MTM is responsible for assisting in improving population based and patient specific medication related outcomes through collaboration with the CHC providers. Responsible for assisting pharmacist in filling prescriptions; billing of prescriptions to third parties; collection of payments from patients and maintaining drug inventory.

Primary Responsibilities and Specific Duties:

Pharmacy Technician MTM:

• Assists the Pharmacist/MTM Manager with improving population based and patient specific medication related outcomes through collaboration with the CHC providers.
• Assists the Pharmacist/MTM Manager with medication reconciliation, patient education, acute and chronic disease/therapy assessments, and developing and implementing pharmaceutical care plans.
• Reviews records from prior visits to evaluate current medication therapy.
• Provides medication treatment plans to providers as approved by the Pharmacist/MTM Manager.
• Assists the Pharmacist/MTM Manager with performing comprehensive medication reviews to identify, resolve and prevent medication-related problems, including adverse drug events.
• Assists the Pharmacist/MTM Manager with providing medication therapy management summary reports to patients and providers as appropriate.
• Assists the Pharmacist/MTM Manager with developing strategies to enhance patient medication adherence.
• Coordinates and integrates medication therapy management (i.e., education and training) services within CHC.
• Monitors HEDIS/STAR related reports and attends related meetings.
• Assists the Pharmacist/MTM Manager with evaluating appropriateness and cost effectiveness of high expenditure drug therapies.
• Assists the Pharmacist/MTM Manager with communications to providers and staff regarding savings opportunities available by utilizing CHC pharmacies.
• Maintain knowledge of drug formularies.
• Assists the Pharmacist/MTM Manager with providing recommendations for more cost effective therapeutic alternatives.
• Address pharmacy related notifications in EMR.
• Assist with MTM student scheduling, on-boarding, and training and integration into CHC operations.

Pharmacy Technician:

• Participates in site meetings to address patient care and operational requirements, including one-on-one communication.
• Prescriptions - (Data entry) Enters patient information including insurance coverage and prescriptions in the pharmacy software.
• Submits insurance claims and follows up on rejections.
• Types labels neatly and without error.
• Counts and measures medications correctly.
• Billing & payments from customers & third party
• Completes cash and insurance transactions accurately.
• Figures cost & pricing of prescriptions correctly.
• Collects payments from patients &/or family members and provide receipts.
• Supplies and inventory
• Cleans and maintains supplies in pharmacy.
• Receives vendor orders; brings orders to pharmacy; signs invoices documenting receipt, checks incoming drugs and stock drugs for current dating.
• Completes inventories in an accurate and timely manner.
• Initiates and corresponds with 3rd party insurers regarding qualifying information and follows up with possible inclusion and set up for all pharmacy sites.
• Corresponds with 3rd party insurers regarding drug rejections, reversals, additions and inquiries regarding reimbursements.
• Assists with pharmacy compliance to applicable statutory requirements (DEA, Board of Pharmacy) and compliance to accreditation standards (AAAHC).
• Initiate contact with providers to obtain corrections or clarification of prescription.
• Maintains accurate accounting for drugs obtained and dispensed through patient assistance or other patient friendly programs. Submits reversals as appropriate.
• Maintains accurate routing of expired drugs to reverse distributor and follows up with proof of disposition and any appropriate credits.
• Maintains accurate record of drugs returned to wholesaler and follows up with proof of credit.
• Mentors new pharmacy technicians to include all processes used at CHC.
• Assists with record-keeping requirements.
• Sends updates of drug file changes and additions to all pharmacies.
• Sends reminders to pharmacy manager of upcoming employee leave requests and corresponding personnel coverage.
• Types, copies and distributes correspondence, memos, agendas, and reports.
• May be assigned to others centers to assist with coverage on an as needed basis.
• May run errands as assigned.
• Required to frequently travel to all CHC locations as assigned.
• Performs other mechanical, technical or administrative tasks assigned by the pharmacist which do not themselves constitute practice of the profession of pharmacy.

Qualifications:

Education:

• High school diploma or equivalent.

Experience:

• One year of retail experience preferred.
• Pharmacy Technician MTM certification preferred.
• Proficiency with Microsoft Office (Excel, Word, etc.).

Certification/Licensure:

• Registered as a Pharmacy Technician by the Florida Board of Pharmacy.
• Certified as a Pharmacy Technician by PTCB or NHA or must be obtained within 180 days of hire.
• Current Florida Driver's License required.

Special Skills:

• Bilingual English/Spanish helpful.
• Excellent verbal communication skills.

Other Requirements:

• Able to work flexible hours and sites as needed on short notice.
• Required to travel to all CHC locations.
• Current Florida Driver's License required.