A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers

• No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
• A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
• Competitive compensation with advancement opportunities and tuition / training reimbursement.
• Awarded "Best and Brightest Companies to Work for in the Nation" for five consecutive years.
• Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
• Modernized and attractive health centers, that patients love.

Job Summary:

Under the guidance of the Administrative Assistant this position is responsible for the clerical support of specific members of the office of the VP/Chief Medical Officer, providers and/or staff. It requires use of presentation software, strong communications skills and a strong commitment to and affinity for delivering the highest level of customer service.

Primary Responsibilities and Specific Duties Include:

• Provides administrative and clerical support to Medical Services team
• Performs clerical duties to include: typing, filing, copying and shredding
• Provide a high level of customer service
• Demonstrates a high level of accuracy and attention to detail
• Responsible for opening, sorting and distribution of incoming and outgoing mail
• Receive and screen telephone calls: handle routing requests, directs to the appropriate person and conveys messages
• May be responsible for uploading and updating information on Wiki
• Maintains and coordinate appointments and schedules. Provides reminders for scheduled appointments
• Set up and maintains well-organized, documented and maintained data files
• Type, copy and distribute correspondence, memos, agendas, audits, minutes and reports
• Take minutes at meetings
• Schedules appointments and arranges conference and meeting room space
• Assist with and participates in events and functions at the administrative office and at Provider meetings
• Maintains Department Logs
• Prepares/updates provider onboarding schedules and student rotation schedules
• Assists with coordinating CAP Tests and Lab Certificate Distribution
• Assists with Provider Leave Approval Workflows, updating provider calendars
• Assists with preparing provider evaluations
• Prepare meeting space to include setting up room, ordering/picking up refreshments, and break down room after meetings
• Coordinates meeting and organizes catering for meetings
• Completes conference registration, travel arrangements accommodations and transportation
• May run errands for department
• Orders supplies
• Monitors and maintains office equipment
• Obtains information via telephone related to patient feedback and inputs into the Incident Reporting System
• Enters Information Services requests and Facility Work orders
• Other duties as assigned

Qualifications:

Education:

• HS Diploma required; Associates degree preferred
• Prior administrative or clerical experience in clinical or community-based setting highly preferred

Experience:

• Minimum of 2 years prior experience in a similar or related field
• Bilingual skills preferred

Special Skills:

• Able to work flexible hours as needed
• May travel to other CHC Centers as required
• Able to maintain confidentiality under HIPAA and FERPA standards
• Excellent customer service and interpersonal communication skills
• Cultural sensitivity and demonstrated ability to work with diverse people groups
• Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of the organization (patients/clients/visitors) in a manner that is efficient and productive
• Ability to meet deadlines and prioritize along with good organization skills
• Ability to work well under pressure with moderate supervision
• Proven flexibility and willingness to handle a variety of tasks
• Training and /or experience with computer data entry
• Good written and verbal communication skills
• Knowledge in Microsoft office Applications: Word, Excel and Outlook

Other Requirements:

• Able to work flexible hours as needed
• Valid Florida Driver's License required
• May travel to other CHC Centers as required.