Community Health Worker (Bilingual Preferred) - Apopka

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life. 

Top Reasons to Work at Community Health Centers

-A great benefits package that includes healthcare coverage, retirement plans, vacation, sick leave, and more.

-Competitive compensation with advancement opportunities and tuition / training reimbursement.

-Awarded "Best and Brightest Companies to Work for in the Nation" in 2018 and 2019.

-Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.

-Modernized and attractive health centers, that patients love.

Job Summary:

The Community Health Worker will be responsible for promoting Community Health Centers' patient portal and will engage, educate and promote health center patient enrollment and retention in the All of Us (AoU) research system. 

Primary Responsibilities and Specific Duties:

  • Engage and encourage health center patients to sign up for the CHC patient portal 
  • Provides education to patients on digital use and components of the CHC patient portal and available applications 
  • Reschedule patients with making the first prenatal appointment after a positive pregnancy test result
  • Collaborate with the OB/GYN team and program coordinator for the transition of prenatal care
  • Ensure that all pregnant patients begin prenatal care in their first trimester and promote prenatal activities to achieve healthy developmental outcomes           
  • Conduct one-on-one education to pregnant patients with the goal of lowering the risk factors    associated with preterm birth; low-birth weight, and infant mortality
  • Serve as a resource for the development of public and private service providers within the local community to meet the nutritional and socio-economic needs of patients 
  • Assist patients by answering any questions and providing follow-up
  • Submit monthly and quarterly reports to the Director of Marketing and Community Relations. 
  • Attends and successfully completes all required training programs (including HRSA APM training and technical assistance educational sessions); participates in conference calls, webinars, and other professional development opportunities. 
  • Performs other duties as assigned.


Qualifications:

Education: 

  • Associate or Bachelor degree preferred.

Experience:

  • 2 years of outreach and engagement experience preferred. 
  • Three years of patient interaction may be substituted in lieu of the two years of outreach and engagement.

Certification/Licensure:

  • Current State of Florida driver's license required.

Special skills:

  • Apply knowledge of the principles, practices, and methods of project management. 
  • Ability to develop effective working relationships with a variety of individuals to gain support and interest in program's objectives. 
  • Knowledge of a variety of federal, state, and local resources, programs and services involved with Outreach and Engagement initiatives. 
  • Ability to work independently with little direct supervision in the efficient and thorough completion of tasks. 
  • Ability to prioritize multiple tasks, assignments and projects to meet established quality and time requirements. 
  • Ability to comply with HIPAA regulations and maintain a high level of confidentiality. 
  • Effectively communicate, both verbally and written. 
  • Ability to work with a culturally diverse population 
  • Ability to work in a team environment. 
  • Demonstrate effective interpersonal skills. 
  • Strong computer skills, proficient in Microsoft operating systems. 
  • Bilingual in English and Spanish

Other requirements:

  • Able to work flexible hours, including evenings and weekends.
  • Able to work outside under all types of weather conditions, including wet, humid, heat and cold.