Medical Staff Services Administrative Assistant

CHC follows the CMS requirements which requires all team members to obtain a COVID-19 vaccination.

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to work at Community Health Centers

  • A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
  • Competitive compensation with advancement opportunities and tuition / training reimbursement.
  • Awarded "Best and Brightest Companies to Work for in the Nation" in 2018, 2019, 2020, and 2021.
  • Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
  • Modernized and attractive health centers, that patients love.

Job Summary:    

Under the guidance of the Vice President/Chief Medical Officer (VP/CMO), the Medical Services Staff Administrative Assistant, serves as a liaison throughout the organization with regards to support of the office of the VP/CMO and Providers who provide clinical services at Community Health Centers. Assists the Associate Medical Director, Chief of Pediatrics, Chief of Family Medicine, Chief of Obstetrics/Gynecology, Behavioral Health Coordinator and Director of Clinical Quality Outcomes with coordination of the respective various departments. Assists with onboarding and coordinating training of all new and existing Providers. Provides oversight of the medical staff services secretary.

Primary Responsibilities and Specific Duties:

  • Collaborates with VP/CMO, Regional Directors, Center Managers/Center Coordinators to coordinate onboarding and training to new and existing Providers.
  • Coordinates scheduling of interviews for various positions as needed.
  • Formalizes and assists in facilitating successful completion of Provider onboarding and follow up including setting up TeleMed (on call answering service)
  • Facilitates or Coordinates with Foundations, In-services, One on One sessions, and refresher trainings for Providers.
  • Provides oversight and training for the medical staff services secretary.
  • Assists with coordination of Provider Performance Appraisals 
  • Coordinates Provider schedules for on call answering service, works to resolve on call message routing issues.
  • Assists with the maintenance of policies, procedures, provider orientation and reference guide for the medical department.
  • Maintains coordination of the mortality log, Provider partial day off log, unlocked chart log, and other logs as assigned.
  • Coordinates Provider Meeting speakers and responsible for overall event set up.
  • Coordinates the CAP Microscope Testing for Providers twice a year.
  • Coordinates the time sheets prior to review by the VP/CMO and respective Chiefs, Behavioral Health Coordinator
  • Maintains the Provider Calendar for PTO and Float Provider Calendar
  • Assists and coordinates Provider CME requests and reimbursement.
  • Arranges travel for the CMO, along with travel and expense reports.
  • Coordinates collaborating physician calendar and pay.
  • Demonstrates a high level of accuracy and attention to detail.
  • Perform other duties as assigned.



  • High school diploma or equivalent required.
  • Bachelor's degree in business, healthcare management or related field preferred.


  • 2-3 years' experience in a medical staff services setting working with executive level management preferred.
  • Management experience preferred.


  • Must maintain a valid Florida Driver's license.

Special Skills:                     

  • Strong interpersonal skills
  • Must be flexible and able to manage multiple priorities.
  • Excellent supervisory and organizational skills
  • Excellent customer service skills required.
  • Excellent written and oral communication skills
  • Able to maintain confidentiality under HIPAA standards.
  • Cultural sensitivity and demonstrated ability to work with diverse people groups.
  • Ability to work well under pressure with minimal supervision.
  • Ability to meet deadlines and prioritize along with good organizational skills.
  • Proven flexibility and willingness to handle a variety of tasks.

Computer Skills:   

  • E-mail, Internet, Microsoft Office (Word, Excel, PowerPoint)

Other requirements:         

  • Able to work flexible hours as needed
  • Requires travel to all CHC Centers