Under the guidance of the Finance Executive Coordinator, serves visitors by greeting, welcoming, and directing them appropriately and notifies personnel of visitor arrival. Provides reception and clerical support to internal and external customers.

Under the guidance of the Call Center Manger, the Call Center Coordinator provides supervision to the Call Center team members.

The Call Center Coordinator works closely with the Call Center Manager, Team Members, and Providers to facilitate continuity of patient flow, appointments, timely response to patient inquiries and interaction between Patients and Team Members.

The Patient Intake Representative is responsible for first class customer service and for performing one or more of the following assignments: processing information obtained from patients utilizing the appointment request and form completion functions available through the Community Health Centers, Inc, website and assisting those wishing to access services through this platform.

In addition, will assist the call center with live duties when requested.

The Billing Representative will review all claims for billing accuracy and compliance. Responsible for filing and ensuring all third party payer claims are paid timely. Responsible for completion of all duties and reports listed on the Billing Guidelines.

The CNA – Case Management position is responsible for ensuring improved health outcomes through coordinating care by enhancing communication and the continuity of care. This position will consult with other health care team members to coordinate services for Community Health Center patients.

The CNA – Case management position will follow-up on assigned patients gaps in care, emergency room visits, hospital discharges, document in the Case Manager’s bucket and preventive care.

*Position for FL Residents Only* - This position will require in person training at the Call Center in Winter Garden and working on-site for the first 90 days of employment* 

The Medical Scheduler serves as the primary contact for patients and other customers on scheduling an appointment, reaching their provider, Care Team, or asking general questions involving CHC. The Medical Scheduler is responsible for ensuring that all necessary data is entered properly, accurately and thoroughly. The Medical Scheduler is responsible for communicating to the patient pertinent information with regard to CHC programs and services, financial balances, instructions and/or information needed prior to the scheduled appointment. The Medical Scheduler provides exemplary customer service to both internal and external customers and strives to continuously improve service delivery.

Job Summary:

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Under the guidance of the Center Manager, the Center Coordinator provides leadership, supervision, direction, administration, and coordination within the Center for non-clinical areas.

The Center Coordinator actively participates in providing excellent customer service within the Center and accepts responsibility in maintaining relationships that treat everyone with dignity and respect. Ensures optimum employee satisfaction by building and maintaining a working environment of trust, open communication, and respect for each employee.

Center Coordinator positions are located at sites that do not have a Center Manager assigned.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Under the direct supervision of the Pharmacist, the Pharmacy Technician is responsible for assisting the pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients and maintaining drug inventory.

This position is required to float to all Orange County locations as needed and is a full time role. 

The Optometric Technician is responsible for first class customer service and for performing one or more of the following assignments: conducting pre-screening exams, processing patient's information through the computer system and maintaining the operation of the examination room.

The Optometric Technician is responsible for first class customer service and for performing one or more of the following assignments: conducting pre-screening exams, processing patient's information through the computer system and maintaining the operation of the examination room.

The Nurse Practitioner functions as a collaborative member of the health care team in the delivery of comprehensive health and health maintenance to patients in ambulatory settings. The Nurse Practitioner provides outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis and treatment.

Job Summary:

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Responsible for greeting patients, patient registration, financial counseling, referrals, establishing and maintaining accurate patient dental records in the computer. This position may require some medical and dental front desk responsibilities.

Under the direct supervision of the Pharmacist, the Pharmacy Technician is responsible for assisting the pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients and maintaining drug inventory.

Job Summary:

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Under the direction of the Director of Pharmacy, responsible for the full practice of pharmacy in accordance with applicable regulatory statues and accreditation standards; interpreting prescription orders, packaging, labeling, dispensing, administering and distribution of drugs and devices; accepts full responsibility as Pharmacy Manager of the site as defined in Florida DPR Statute #465.018, and other requirements as defined in Statutes 465, 21s, 893, plus applicable DEA, AAAHC and 340b requirements.

The Licensed Clinical Social Worker assists patients and their families understand a particular illness, work through the emotions of a diagnosis, and provide counseling about the decisions that need to be made. Works in collaboration with CHC clinical staff (doctors, nurses, and allied health professionals) using case management skills to help patients and their families address and resolve the social, financial and psychological problems related to their health condition.

Job Summary:

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

The Licensed Mental Health Counselor assists patients, and their families understand a particular illness, work through the emotions of a diagnosis, and provide counseling about the decisions that need to be made. Works in collaboration with CHC clinical staff (doctors, nurses, and allied health professionals) using case management skills to help patients and their families address and resolve the social, financial and psychological problems related to their health condition.

Job Summary:

Responsible for coordinating the obstetrics department by making sure that all of the steps necessary for the process of all prenatal care and post pardon care and follow up are functional and ongoing.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Job Summary:

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Under the direct supervision of the Pharmacist, the Pharmacy Technician is responsible for assisting the pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients and maintaining drug inventory.

This role is PRN - as needed only.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Responsible for collecting, logging, processing and reporting on all patient test specimens; insuring accuracy and promptness in reporting test results; reporting test results to the provider, especially in critical or life-threatening situations; maintenance of current lab documentation.

The Nurse Practitioner functions as a collaborative member of the health care team in the delivery of comprehensive health and health maintenance to patients in ambulatory settings. The Nurse Practitioner provides outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis and treatment

Responsible for performing dental assisting duties as outlined in Florida Statutes 466 and Administrative Rules 64B-5. Duties include screening and preparing patients for treatment, assisting the dentist during procedures, educating patients, and processing instruments. This role also involves facilitating the orientation of senior dental students, supporting dental hygiene students, and assisting the Dental Training Specialist with the clinical onboarding of new hires. Additionally, the position provides clinical dental assisting training to dental assistant students.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.