Regional Nurse Manager
A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.
Top Reasons to Work at Community Health Centers
- No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
- A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
- Competitive compensation with advancement opportunities and tuition / training reimbursement.
- Awarded "Best and Brightest Companies to Work for in the Nation" for five consecutive years.
- Awarded "Top 100 Workplaces for Growing Families" by Orlando Sentinel.
- Modernized and attractive health centers, that patients love.
- Sentinel.
- Modernized and attractive health centers, that patients love.
Job Summary:
The Regional Nurse Manager is responsible for providing leadership, supervision, and coordination of designated clinical staff members. Ensures quality of care by clinical staff and participates in clinical quality initiative. Works with Operations Leader to ensure optimum patient and employee satisfaction. May also provide direct nursing services, as needed.
The Regional Nurse Manager is responsible for monitoring Staffing Ratios, Inventory Handling, Electronic Health Record (EHR) Access and Training, Employee fitness, point person for student and practicum programs, general Provider support, coordinating and monitoring activities of the clinical care team regionally and other duties as assigned.
Primary Responsibilities and Specific Duties:
- In conjunction with the Director of Nursing will participate with clinical overview to include assessment of clinical skills that employees will be expected to perform on a routine basis.
- Provides supervision, training, and evaluation of assigned staff.
- Coordinates training for clinical staff (new hires and refreshers).
- Monitors and ensures compliance with the following requirements: employee performance management, coaching sessions, and completes timely and accurate counseling notes.
- Schedule personnel on a weekly basis, evaluate need for overtime and ensure proper coverage.
- Assists in performing clinical competency to evaluate expectations or deficiencies in clinical performance and provide support as indicated.
- Assists with clinical chart and quality control log auditing.
- Assists the Nursing Department with consulting with providers regarding issues involving the practice of nursing or clinical staff.
- Keeps the Nursing Department informed of all nursing and clinical support issues including any proposed policy or procedural changes.
- Assists with the development and review of the monthly check list, weekly reports, and the clinical manual.
- Administers Employee fitness as indicated.
- Continuous management of the care team's staff schedule
- Conducts Annual Flu Vaccine program
- Administers yearly
- Participates and assists in the Risk/Safety/Infection Control Committee and rounding.
- Attends all training and in-service meetings as required.
- Maintains, responds, and utilizes working relationships with and knowledge of referral sources, community resources, and collaboratively works with other departments.
- Participates and organizes with the Nursing Department the orientation of other nurses, clinical support staff, and clinical students.
- Participates in HRSA and Federal Grant requirements that involve clinical staff.
- Provides staffing coordination and coverage for the centers.
- May assist with the review and investigation of patient complaints related to clinical operations and related patient satisfaction issues.
- Ensures structured communication to center care team members and providers, related to patient care coordination, pre-visit planning, huddles, one-on-one communication, emails, patient contact and documentation of any services accessed and/or health care related concerns/needs that have arisen since last visit.
- May provide oversight in project management:
- Assign, prioritize, and supervise project tasks throughout all project phases.
- Ensure that all team members have the required information and resources to carry out their tasks effectively, monitor and track the team's progress. (Pre, during and post implementation of project), and manage communication with external and internal stakeholders (regional team members, multi-disciplinary project team members, leaders, etc.).
- Required to be familiar with navigating daily tasks and workflow within an electronic health record which includes creating and updating electronic documentation using electronic tools and applications on portable computing devices, results review, order entry and clinical decision support.
- Required to cross train and function within all medical disciplines (such as Family, Pediatrics, and OB/GYN).
- Required to travel to all CHC locations.
- Performs other duties as assigned.
Qualifications:
Education:
- High school diploma or equivalent; completion of accredited Licensed Practical Nursing program required.
Experience:
- Minimum of 2 years' experience as a licensed LPN in management of Health Care, physician practice, or clinic setting preferred.
- Previous supervisory experience required.
Certification/Licensure:
- Must possess and maintain current/valid Florida LPN license.
- Current/valid BLS certification or must be obtained within the first 30 days of employment.
Special Skills:
- Ability to deal with patients effectively in upsetting situations; able to function professionally in emergency situations.
- Ability to demonstrate organizational skills and attention to detail, and possess a good working knowledge of electronic medical records
- Bilingual skills preferred.
Other Requirements:
- Able to work flexible hours and sites as needed.
Background Screening Requirement
- This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. Applicants can find the Clearinghouse Education and Awareness information available at: https://info.flclearinghouse.com
