The Call Center Nurse is responsible for day to day telephonic medical management. Manages member care ensuring essential, effective, appropriate and coordinated behavioral and physical health and social services. Acts as a member advocate, seeking and coordinating solutions to member health care needs. The Call Center Nurse will also serve as a contact for patients and other customers on scheduling an appointment, reaching their provider or Care Team, or asking general questions involving CHC. The Call Center Nurse is responsible for ensuring that all necessary data is entered properly, accurately and thoroughly. In addition, communicates to the patient pertinent information with regard to all CHC programs and services, financial balances, instructions and/or information needed prior to the scheduled appointment. The Call Center Nurse provides exemplary customer service to both internal and external customers and strives to continuously improve service delivery.

The Dental Scheduler serves as the primary contact for patients and other customers on scheduling an appointment, reaching their provider, Care Team, or asking general questions involving CHC. The Dental Scheduler is responsible for ensuring that all necessary data is entered properly, accurately and thoroughly. The Dental Scheduler is responsible for communicating to the patient pertinent information with regard to CHC programs and services, financial balances, instructions and/or information needed prior to the scheduled appointment. The Dental Scheduler provides exemplary customer service to both internal and external customers and strives to continuously improve service delivery.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Under the direct supervision of the Pharmacist, the Pharmacy Technician is responsible for assisting the pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients and maintaining drug inventory.

Scope of Position: The Coding and Billing Specialist reviews, analyzes and assures the final diagnoses and procedures as stated by the practicing providers are valid and complete. Accurately codes office and hospital procedures for providers to ensure proper reimbursement. Provides education to the providers to ensure proper completion of Electronic Health Records and proper assignment of ICD-10, HCPCS and CPT codes.

Responsible for collecting, logging, processing and reporting on all patient test specimens; insuring accuracy and promptness in reporting test results; reporting test results to the provider, especially in critical or life threatening situations; maintenance of current lab documentation.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Scope of Position: Assists with administering the risk management program on a day-to-day basis. Analyzes risk management data. Complies with risk management related regulatory agencies with the objective of enhancing and promoting patient and team member safety, quality care and minimizing loss to protect the assets of CHC. Monitors internal event reports system, team member fitness program, and new hire requirements. Works collaboratively with many departments within CHC.

Scope of Position: The Director of Clinical Quality Outcomes, has the responsibility of directing and coordinating the activities related to clinical quality initiatives. The Director assists in the analysis and assessment of data which impact clinical quality compliance. Acting as an internal consultant, provides essential quality reports, advice and improvement recommendations as necessary. The Director develops policies and communicates complex issues and changes relating to quality compliance.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Scope of Position: Assists department in carrying out learning, development, and performance initiatives and programs through effective project management; Conducts needs analyses, designs, develops, implements, and evaluates learning, development, change, performance, and communication initiatives. Facilitates New Hire Orientation and Onboarding processes for new team members, including logistical details such as scheduling, space coordination, facilitation and partnerships with internal and external SME's.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Under the direct supervision of the Pharmacist, the Pharmacy Technician is responsible for assisting the pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients and maintaining drug inventory.

Responsible for collecting, logging, processing and reporting on all patient test specimens; insuring accuracy and promptness in reporting test results; reporting test results to the provider, especially in critical or life threatening situations; maintenance of current lab documentation.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

The Medical Scheduler serves as the primary contact for patients and other customers on scheduling an appointment, reaching their provider, Care Team, or asking general questions involving CHC. The Medical Scheduler is responsible for ensuring that all necessary data is entered properly, accurately and thoroughly. The Medical Scheduler is responsible for communicating to the patient pertinent information with regard to CHC programs and services, financial balances, instructions and/or information needed prior to the scheduled appointment. The Medical Scheduler provides exemplary customer service to both internal and external customers and strives to continuously improve service delivery.

The purpose of the position is to improve health outcomes through coordinating care by enhancing communication and the continuity of care. The Case Manager will consult with other health care team members to coordinate services for Community Health Center patients. The Case Manager will follow-up on assigned patients gaps in care, high risk patients, emergency room visits, hospital discharges, preventive care, and disease management.

Scope of Position: The Nurse Practitioner functions as a collaborative member of the health care team in the delivery of comprehensive health and health maintenance to patients in ambulatory settings. The Nurse Practitioner provides out-patient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, and performing routine clinical duties under the general supervision of a registered nurse or licensed practical nurse.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, and performing routine clinical duties under the general supervision of a registered nurse or licensed practical nurse.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, and performing routine clinical duties under the general supervision of a registered nurse or licensed practical nurse.

Scope of Position: Couriers are responsible for the timely and accurate distribution of interagency mail, supplies, records and other items. Pick up and distribute incoming mail and appropriately prepares outgoing mail. Other responsibilities may include the timely pick up and delivery of CHC bank deposits.

The Patient Educator works with patients referred for assistance by educating and coordinating services for chronic disease self-management. The purpose of the Patient Educator is to improve health outcomes through coordinating care, educating patients, building trust between patients and medical practitioners, and enhancing communication and the continuity of care. The Patient Educator will consult with other health care team members to coordinate services of patient education, preventive care, and disease management.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Scope of Position: Provide outpatient and inpatient comprehensive OB/GYN services including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as OB/GYN consultation services.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider. This position will float to orange county locations.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties. This position will float to locations in lake county.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties. This position floats to locations in Orange County.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Scope of Position: Provide outpatient comprehensive pediatric primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary pediatric care consultation services.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Scope of Position: Provide outpatient comprehensive optometric primary care service including: preventative and health maintenance services, acute and chronic care, clinical evaluation, diagnosis and treatment as well as primary optometric care consultation services.

Under the guidance of the Center Manager, the Clinical Coordinator provides leadership, supervision, direction, administration, and coordination within the Center for all clinical areas. Actively participates in providing excellent customer service within the Center. Ensures optimum employee satisfaction by building and maintaining a working environment of trust, open communication and respect for each employee.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments.This position is PRN which means as needed/part time.

This position is responsible for support to the VP/Chief Dental Officer, Director of Dental Operations, and the Dental Department. It requires use of presentation software, strong communication skills and a strong commitment to and affinity for delivering the highest level of customer service. This individual acts as a liaison between dental clinical support staff, providers, and clinical functions. Provides support for dental student clinical rotation programs.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

The Patient Educator works with patients referred for assistance by educating and coordinating services for chronic disease self-management. The purpose of the Patient Educator is to improve health outcomes through coordinating care, educating patients, building trust between patients and medical practitioners, and enhancing communication and the continuity of care. The Patient Educator will consult with other health care team members to coordinate services of patient education, preventive care, and disease management.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

The Licensed Clinical Social Worker assists patients and their families understand a particular illness, work through the emotions of a diagnosis, and provide counseling about the decisions that need to be made. Works in collaboration with CHC clinical staff (doctors, nurses, and allied health professionals) using case management skills to help patients and their families address and resolve the social, financial and psychological problems related to their health condition.

Under the direct supervision of the Pharmacist, the Pharmacy Technician is responsible for assisting the pharmacist in filling prescriptions, billing of prescriptions to third parties, collection of payments from patients and maintaining drug inventory.

The Information Services (IS) and Security Manager accomplishes IS objectives by managing and enforcing IS security for all systems within the Information Services domain, leads IS security related initiatives, and provides guidance during security events. The position will primarily focus efforts on ensuring security standards are met within the organization but will also participate in general project management and policy and procedural activities to include scheduling resources, providing technical direction, future planning, support, and enhancement practices for IS services. The position will also lead initiatives involving the technical evaluation of new technologies and projects across the organization, including the scope and prioritization of work assignments, paying strong attention to detail and deadlines. The IS and Security Manager promotes the use of enterprise tools and development/support standards. The position also monitors change requests to ensure appropriate controls are in place and best practices are being utilized. Also core to the position is the development and management of a Security Risk Analysis Plan including identification of risks, mitigation and action plans and reconciliation trending. The IS and Security Manager will oversee the activities of the IS Security Analyst to include evaluating employee performance and providing oversight of development and training.

Responsible for collecting, logging, processing and reporting on all patient test specimens; insuring accuracy and promptness in reporting test results; reporting test results to the provider, especially in critical or life threatening situations; maintenance of current lab documentation. This position is PRN meaning it is part time and/or as needed.

Scope of Position: The Community Health Worker will be responsible for promoting one-on-one interactions with targeted pregnant patients by coordinating; organizing; and conducting outreach and educational activities that stimulates patient’s involvement in their care, improving on child birth outcomes and childhood adverse experiences.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.

Scope of Position: Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Under the guidance of the Center Director and/or Center Manager, the Center Coordinator provides leadership, supervision, direction, administration, and coordination within the Center including clinical and non-clinical areas. Actively participates in providing excellent customer service within the Center and accepts responsibility in maintaining relationships that treat everyone with dignity and respect.

Scope of Position: Responsible for delivering general dental care to patients of CHC in accordance with Florida Statute 466 and Administrative Rule 64B5. Providing team leadership in the course of practice.

Scope of Position: Responsible for delivering general dental care to patients of CHC in accordance with Florida Statute 466 and Administrative Rule 64B5. Providing team leadership in the course of practice.