Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

*Florida Residents Only* - Residing in either Orange County, Lake, Polk counties** 

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers

• No weekends for the majority of our centers, 10 Paid Holidays and early Fridays
• A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plan, and more.
• Competitive compensation with advancement opportunities and tuition / training reimbursement.
• Awarded “Best and Brightest Companies to Work for in the Nation” for 5 consecutive years.
• Awarded “Top 100 Workplaces for Growing Families” by Orlando Sentinel.
• Modernized and attractive health centers, that patients love.

Job Summary:

The Referral Services Representative is responsible for providing first class customer service and ensures that all necessary patient data is completed and coordinated properly, accurately and thoroughly. The Referral Services Representative provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.

Primary Responsibilities and Specific Duties:

• Participate in team meetings to communicate and address patient care and operational requirements.
• Answer the telephone in a courteous and professional manner.
• Take accurate, detailed messages from patients for providers and other office staff.
• Answer phone queries from other medical facilities, public health units, etc.
• Assist with routine office duties as needed.
• Accurately processes referrals and orders, including the timely tracking of referrals and orders for completion.
• Perform a variety of duties associated with referring patients to other specialist or institutions for additional health care.
• Review and explain the referral process to the patient including, but not limited to steps that are involved, who the referral providers are and how to contact a hospital or referral specialist office.
• Obtain insurance authorization as needed.
• Ensure all necessary consents are available, or make arrangements to obtain them.
• Process all incoming and outgoing patient data information to ensure appropriate coordination and continuity of patient care.
• Forward all Release of Information requests to appropriate vendor.
• Responsible for monitoring faxes and accurately attaching documents to correct patient account, using appropriate naming conventions.
• Maintain patient confidentiality at all times in accordance with HIPPA regulations.
• Perform other duties as assigned.

Qualifications:

Education:

• High school diploma or equivalent is required; some business classes, vocational/technical training preferred.

Certification/Licensure:

• None

Experience:

• At least 1 year previous experience in a medical office setting and knowledge of E-Clinical software or equivalent is required.

Special skills:

• Skill in creating an atmosphere conducive to customer friendly relations by providing, memorable, courteous, friendly and prompt customer service.
• Bilingual (English/Spanish) communications skills helpful.
• Ability to show courtesy and respect to all customers.
• Ability to be a team player.
• Ability to effectively handle multiple tasks in a fast paced environment.
• Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues.
• Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers; typing and computer skills.

Other requirements:

• Able to work flexible hours as needed.

The Human Resources (HR) Specialist primarily supports the Learning & Organizational Development and Recruitment departments. This position will also perform various functions for other HR departments as assigned. This position is responsible for coordinating the logistics of training programs, managing training records, assisting with the Recruitment and onboarding activities.

Responsible for assisting pharmacist in filling prescriptions; billing of prescriptions to third parties; collection of payments from patients and maintaining drug inventory.

Responsible for assisting pharmacist in filling prescriptions; billing of prescriptions to third parties; collection of payments from patients and maintaining drug inventory.

Job Summary:

Responsible for all the duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments.

Job Summary:

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Job Summary:

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

Job Summary:

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Job Summary:

Provides technical training in the areas of phlebotomy, specimen processing, appropriate use of electronic health records, and also Quality Control and Point of Care testing procedures. Training will be provided for all Laboratory Assistant new hires, and any team member who will need to be cross trained to perform laboratory duties. Develop or implement training materials, with approval by Ancillary Services Manager and the Director of Nursing. Provides general user support. Travels to various CHC Centers as needed.

Responsible for collecting, logging, processing and reporting on all patient test specimens; insuring accuracy and promptness in reporting test results; reporting test results to the provider, especially in critical or life threatening situations; maintenance of current lab documentation.

Job Summary:

Responsible for collecting, logging, processing and reporting on all patient test specimens; insuring accuracy and promptness in reporting test results; reporting test results to the provider, especially in critical or life threatening situations; maintenance of current lab documentation.

Responsible for ensuring that all care team BUCKETS, individual assigned items, abnormal PAP, labs, diagnostics, telephone encounters (TE), and documents within the electronic health record (EHR) are acted upon, tracked, communicated, and documented within the identified time frame. This is a full-time remote position.

Provide outpatient and inpatient comprehensive OB/GYN services including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as OB/GYN consultation services.

This position will entail 8 24 hour call shifts per month at Advent Health Main (Rollins address).

Responsible for assisting pharmacist in filling prescriptions; billing of prescriptions to third parties; collection of payments from patients and maintaining drug inventory.

Job Summary:

The purpose of the position is to improve health outcomes through coordinating care by enhancing communication and the continuity of care. The Case Manager will consult with other health care team members to coordinate services for Community Health Center patients. The Case Manager will follow-up on assigned patients gaps in care, high risk patients, emergency room visits, hospital discharges, preventive care, and disease management.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, and performing routine clinical duties under the general supervision of a registered nurse or licensed practical nurse.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

The Medical Scheduler serves as the primary contact for patients and other customers on scheduling an appointment, reaching their provider, Care Team, or asking general questions involving CHC. The Medical Scheduler is responsible for ensuring that all necessary data is entered properly, accurately and thoroughly. The Medical Scheduler is responsible for communicating to the patient pertinent information with regard to CHC programs and services, financial balances, instructions and/or information needed prior to the scheduled appointment. The Medical Scheduler provides exemplary customer service to both internal and external customers and strives to continuously improve service delivery.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Responsible for handling inbound and outbound calls related to billing inquiries, payments, and account management. The primary focus of the Customer Service Billing Representative will be to assist customers in resolving billing issues, providing information on billing processes, and ensuring timely and accurate processing of payments. This role requires excellent communication skills, attention to detail, and a customer-centric approach to delivering high-quality service.

Responsible for taking X-rays of patients in a safe and timely manner; and for maintaining X-ray equipment, images, and reports, in an appropriate fashion.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.

Provide outpatient comprehensive pediatric primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary pediatric care consultation services.

Provide outpatient and inpatient comprehensive OB/GYN services including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as OB/GYN consultation services.

Provide outpatient and inpatient comprehensive OB/GYN services including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as OB/GYN consultation services.

Provide outpatient comprehensive optometric primary care service including: preventative and health maintenance services, acute and chronic care, clinical evaluation, diagnosis and treatment as well as primary optometric care consultation services.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.

Provide outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis, and treatment as well as primary care consultation services.

The Nurse Practitioner functions as a collaborative member of the health care team in the delivery of comprehensive health and health maintenance to patients in ambulatory settings. The Nurse Practitioner provides outpatient comprehensive primary care service including: preventive and health maintenance services, acute and chronic care, clinical evaluation, diagnosis and treatment

Job Summary:

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for delivering general dental care to patients of CHC in accordance with Florida Statute 466 and Administrative Rule 64B5. Providing team leadership in the course of practice.

This role is float role that requires travel to all locations. 

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

This position is based out of Pine Hills location but floats to all Orange County locations. 

The Patient Educator works with patients referred for assistance by educating and coordinating services for chronic disease self-management. The purpose of the Patient Educator is to improve health outcomes through coordinating care, educating patients, building trust between patients and medical practitioners, enhancing communication and the continuity of care. The Patient Educator also work closely with the Quality Department to help close care gaps and improve health outcomes along with implementing changes relating to quality compliance. The Patient Educator will consult with other health care team members to coordinate services of patient educations, preventive care, and disease management.

Under the direction of the Pharmacist/MTM Manager and the Pharmacy Managers, the Pharmacy Technician MTM is responsible for assisting in improving population based and patient specific medication related outcomes through collaboration with the CHC providers. Responsible for assisting pharmacist in filling prescriptions; billing of prescriptions to third parties; collection of payments from patients and maintaining drug inventory.

Under the direction of the Pharmacist/MTM Manager and the Pharmacy Managers, the Pharmacy Technician MTM is responsible for assisting in improving population based and patient specific medication related outcomes through collaboration with the CHC providers. Responsible for assisting pharmacist in filling prescriptions; billing of prescriptions to third parties; collection of payments from patients and maintaining drug inventory.

Responsible for preparing patients for interaction with provider, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties as directed by the provider.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

To provide administrative assistance and clerical support for internal customers.

Under the guidance of the Director of Nursing; the Clinical Training Specialist, serves as a liaison throughout the organization with regards to clinical support of licensed and non-licensed personnel who provide clinical support services at Community Health Centers. Assist with onboarding and training of all new and existing clinical support staff and students.

Provide outpatient psychiatric care services to patients including evaluation, monitoring, and diagnose patients to determine treatment and recovery plans. Counsel patients, write prescriptions, and monitor patients’ progress, while being compassionate and sensitive to their needs and concerns. When appropriate, work with patients’ primary physicians, social workers and/ or case managers to assist patients with their behavioral health needs.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

The purpose of the Clinical Quality Outcomes – CNA position is to improve health outcomes through coordinating care by enhancing communication and the continuity of care. The Clinical Quality Outcomes – CNA will consult with other health care team members to coordinate services for Community Health Center patients. The Clinical Quality Outcomes – CNA will follow-up on assigned patients gaps in care and assist with clinical quality initiatives.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Responsible for greeting patients, patient registration, financial counseling, referrals, establishing and maintaining accurate patient dental records in the computer. This position may require some medical and dental front desk responsibilities.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting the dentist in treating patients; educating patients; processing instruments.

Responsible for greeting patients, patient registration, financial counseling, establishing and maintaining accurate patient records in the computer. This position may require some medical and dental front desk responsibilities.

Responsible for dental assisting duties listed in Florida Statutes 466 and Administrative Rules 64B-5, screening and preparing patients for treatment; assisting dentist in treating patients; educating patients; processing instruments; taking and developing radiographs.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

Leads the clinical care team by ensuring the following: Assists in coordinating and monitoring activities of the clinical care team, coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.

Responsible for preparing patients for interaction with physician, coordinating and monitoring activities of the clinical care team, assists with coordination of quality patient care, lab work, administering medications and immunizations, and performing routine clinical duties.